Testimonials

Customer Testimonials


     “I have known Roy professionally for several years during which we have worked together on a number of jobs from individual homes to large condominium projects.  I first called Roy to repair a friend’s deck that had collapsed from the weight of snow and ice.  He effected the repairs quickly and efficiently, found serious rot where the deck was attached to the house and repaired it the same day.  I was so impressed with his quick response to the emergency, his attention to details and his honesty that I have since recommended him highly to many of my clients.  Roy is a rare contractor; he returns his calls promptly, he comes when he says he will, or if there is an unavoidable delay, he calls to let people know – a rarity in Vermont on all counts.  Roy runs his business as I did mine when I was active in construction in D.C., Maryland, and in Vermont.  I appreciate this very much, and as a result, I only recommend him, as the conduct of a contractor reflects on me as well.”

 –  Henri De Marne, Henri De Marne & Associates, Waitsfield, VT


“Royal Design & Construction, Inc. was referred to us by a kitchen designer who assisted us with our remodeling project.  Rather than try to take on the project ourselves, we opted to give them a try.  The crew was timely, friendly, very professional and efficient with getting our new counter in place.  While they were here, I asked what other types of work they did…we needed our roof replaced as we had recently noticed leaks on our ceilings.  Roy came over quickly to estimate the project, which came in very competitively with others, but the schedule they offered was much more to our liking.  The job was done start to finish in a few days, and looks terrific!  They handled every aspect of the project, right down to waste removal and cleanup.  We couldn’t be happier with the work, and would highly recommend RD&C to anyone!” 

–  Brian G., Georgia, VT

    “The scope of the project (we had) was huge, with new roofs, doors, decking, railings, and repairs on three large multi-family condominium buildings.  Your presentation and ability to field questions at the homeowners meeting assured the owners that you and your company were the right choice for Hillcrest.

     I believe that the hallmark of an outstanding company is the ability to:
(a) demonstrate honesty and integrity in their dealings with their clients;
(b) communicate with the clients during all phases of the operation;
(c) have capable workers and foremen that can perform the job to the highest professional degree.

     I am truly grateful that your company exemplified the “best of the best”.  For me personally, the Hillcrest renovation project was all-consuming almost every day for over a year.  I could not have imagined working with anyone else and having such a smooth and professional relationship.” 

–  R. Graner, HHA 

    “Over the past 10 years your company has completed multiple major renovations of our branches.  Each of the projects presented the challenge to complete these major renovations while keeping the branch open for business.  Your staff was sensitive to the public and our employees needs and responded with a safe and controlled working environment.  These renovations have been challenging, with many requiring the replacement of major equipment in the branch and relocation of offices and teller stations.  Some of these projects required your design support to ensure the completed job was done to everyone’s satisfaction.

     Your ability to provide our company with a complete service from design support, permitting, and final construction has been valuable to us.  Your staffs ability to handle the daily issues, quickly and efficiently, has been a great asset to Merchants Bank.

     Merchants Bank has been very satisfied with your past performance and looks forward to future opportunities to work with Royal Design & Construction, Inc. again.”

–  Gary W. Dean,  Facilities Manager,  Merchants Bank

     “Royal Design and Construction has done several major remodeling jobs for us.  The first was our Main Office in 1995. Taking several smaller individual offices and combining them into a member and staff friendly environment required not only the construction skills but their layout and design talents to best utilize the space.  Roy and his team accomplished this successfully.   

When an opportunity came for us to move our Rutland Office to a new location, the first company we contacted was Royal Design & Construction.  Converting a ranch style building with multiple offices to the showplace we have to day is all due to RD&C.  From layout to finish work, we are so very pleased with our new building.  Should the opportunity arise in the future for renovations or another office, Royal Design & Construction will be first on our list. “

–  Ginny Fleischman, President, Green Mountain Credit Union